Contact Us

josephlinecompany@gmail.com

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Want to Represent the Community?

Studio

Phoenix Location Studio Coming Soon

Location

TBD

Hours

Mon - Fri
-
Sat - Sun
Closed

F.A.Q.s

  • Who is Joseph Line?

    Joseph Line is brainchild of Brian Avenue. 

    It's a brand built on building up others and helping those around follow their dreams and crush their Goals! 

  • How do I join the Community?

    Click the Join The Community Button on this page. You can sign up for exclusives, drops, presales, and open opportunities to Model or Perform 

  • What is the Return & Exchange Policy?

    Items in new, saleable condition with the original receipt may be returned or exchanged within 30 days of purchase for a full refund.


    Final Sale Items (Non-Returnable)


    High-end watches and jewelry


    Personalized or custom-made items (including engraved or hot-stamped pieces)


    Used beauty products or opened perfume packaging


    Watches & Jewelry


    Must include all original packaging, warranty certificates, and product documentation (e.g., COSC, GIA).


    Beauty Products


    Must be unused, in original packaging, with all included accessories. Perfume boxes must remain sealed.


    Refunds


    Refunds are processed in the original form of payment, in the same currency and country as the purchase.


    Online Purchases


    PayPal orders may only be returned or exchanged through our online store.


    Online orders cannot be returned at department store locations.


    In-Store Purchases


    Items purchased at a Joseph Line Company boutique cannot be refunded at department store counters.


    Exchanges are accepted at any Joseph Line Company boutique, except where restricted by local laws.


    Department Store Purchases


    Items bought at a department store may only be refunded or exchanged at that same store.


    Some department store locations may have specific return procedures managed by Joseph Line Company staff.


    Exports


    Customers exporting merchandise are responsible for complying with all related laws and regulations.

  • What are the accepted payment methods?

    Joseph Line Company accepts credit cards, debit cards, Apple Pay, and PayPal for orders with a valid U.S. billing and shipping address.


    Accepted cards: Visa, Mastercard, American Express, and Discover.


    The billing address must match the address on file with your payment provider. Orders with mismatched details cannot be processed.


    All transactions are securely encrypted with SSL technology to protect your personal and payment information.